|
Author
|
Topic: If I hate people, why did I work in Customer Service?
|
Clme
cake fiend
|
posted 10-16-2001 18:47
   
I've noticed that when some people are denied a service, even with VERY good reason (like the service isn't offered by that company) they get indignant. I bring to you several examples from 8 years at "Woodmans Food Market, Gas, and Lube":
Man: Say... where can I get a key made?
Me: At a hardware store? Perhaps a locksmith?
Man: You wont last very long here with that attitude
Me: I'm sorry?
Man: Where is your key making machine?
Me: We dont have one...
Man: Since when?
Me: Um... To the best of my knowledge this grocery store has never had a key making machine ...
Man: Look... I JUST HAD ONE MADE HERE LAST MONTH! Are you new?
Me: Sir.. I've been here for many years, and I can tell you that you didn't get your key made here.
Man: Dont tell me what I know. I got a key made here last month. Where is your supervisor? Whats your name?
Me: **looks down at name badge on shirt** Um... all complaints can be made at the office in the front of the store. Next to the checkout counters.
Here's one from my oil changing days:
Me: Would you like the basic or full service oil change?
Man2: I'd like a tranny fluid change and a radiator flush.
Me: I'm sorry sir, all we do here is change oil.
Man2: Since when?
Me: We've never offered more than oil changes here.
Man2: I know I've had my radiator flushed before here!
Me: We dont even have the tools here to do it, I'm afraid.
Man2: Well then, it must have been your west-side location.
Me: Um.. we dont have an oil change center at that location. Just a gas station.
Man2: Look, I'm telling you that I had these services done here before. Now are you going to do them or not??
Me: Um.. we cant. We dont have the tools here, and dont do those services.
Man2: I cant believe this. Look, I have the receipt in my glove compartment!
Me: Um... I really doubt it...
Man2: **Digs through glove compartment, retrieves receipt**
Me: Um... thats a receipt for "Jiffy Lube". This is "Woodmans".
Man2: **stuttering and sheer rage, because SHOULD be a "Jiffy Lube" Dammit!** ... Er.. this must be the wrong reciept. DAMMIT!
Of course... I hate people.
discuss your own people hating moments on our message board.
-Chris IP: Logged |
Raemus
unregistered
|
posted 10-16-2001 20:41
You must live in Madison. If not, disregard. Dave Wagner=asshole.good day IP: Logged |
Clme
cake fiend
|
posted 10-16-2001 20:44
SCORE!Hahahaha. I'm sure there's a coupla hundred people out there who will agree with you... some scarred for life. IP: Logged |
Moondog
Neophyte Pen
|
posted 10-16-2001 20:58
Madison, Wisconsin?IP: Logged |
Clme
cake fiend
|
posted 10-16-2001 21:03
I've lived there off and on, yes.Worked at Woodmans for eight years (through high school and then through my failed college career.. plus a year or two for good measure). IP: Logged |
Raemus
unregistered
|
posted 10-16-2001 21:08
Yeah, WI. I've got so many wonderful Wagner stories. I used to dread having to talk to him one on one in his office. He's got a permenant stick up his ass, puting it nicely. That key machine story is hilarious. My favorite used to be when I was doing carts, wearing a bright orange smock, pushing a fucking cart caddy through the store, and having people bitch at me because the strawberries are moldy. "yes sir, I'll get right on that"IP: Logged |
Moondog
Neophyte Pen
|
posted 10-16-2001 21:20
Cool, I live in mad town now, near the 'other' woodmans.IP: Logged |
BaldGhoti
Member with a member
|
posted 10-17-2001 05:19
I used to work at a Radio Shack, right next door to a Publix (the local supermarket). I usually bought my lunch from their deli, a sandwich or a container of coleslaw.I should clarify that I worked about 15 minutes from Palm Beach, smack dab in the middle of Elderly Jew Central. Anyways, whenever I'd go to Publix, about half the time an elderly man or woman would come up to me and ask or bitch about SOMETHING in the store. While I had my Radio Shack nametag on. Evidently, tie = manager to these people. Usually I'd try to point them in the right direction if I wasn't in a hurry, or if they weren't too rude. But one time, a moderately-old woman had dropped a giant bottle of something orange and sticky, and marched right over to me and said in a snotty voice, "Aren't you going to clean that up?" I looked her right in her eye, and with my most intimidating voice said, "No, you are." She got this panicked look and left the store. The cashier in whose line I was standing got the biggest case of the giggles I'd ever seen. ------------------
Reverend Rob IP: Logged |
Jimbo
1 dr3w j00 4 p1ggy!
|
posted 10-17-2001 06:19
quote:
Originally posted by BaldGhoti:
The (underage) cashier in whose line I was standing got the biggest case of the giggles I'd ever seen.
Then he fucked her. IP: Logged |
nuentoter
Hey look at me I got arrested for selling warez......... SIKE!! I'm a sneaky fuck
|
posted 10-17-2001 07:22
quote:
Originally posted by Jimbo:
Then he fucked her.
on the counter while laughing at the people staring in shock, then he spummed his pearly white at the croud IP: Logged |
InThrees
Member with a member bigger than the member with a member
|
posted 10-17-2001 09:30
quote:
on the counter while laughing at the people staring in shock, then he spummed his pearly white at the croud
When asked by an elderly old crone if he was going to clean that up, he said in his most intimidating voice "No, you are." She got panicked and left the store. The cashier in the other line got the biggest case of the giggles he'd ever seen. IP: Logged |
Jimbo
1 dr3w j00 4 p1ggy!
|
posted 10-17-2001 10:30
BWAHAHAHAHA!You rule, PeeT.  IP: Logged |
thatguy53538
unregistered
|
posted 01-12-2002 09:45
Ah, yes! My grocery bagging days at Kohl's on 35th and Greenfield ave. in Milwaukee. The request from the customer was, "Please put it ALL in one bag, as I can't carry two bags." I managed to do it, then the customer picked it up, grunted, and said, "WHY DID YOU MAKE IT SO HEAVY????" I hope his gene pool has a "No Swimming" sign next to it!IP: Logged |
Dig_me_out
Neophyte Pen
|
posted 01-12-2002 13:49
I know what you mean Clme...being a warrior barista, people think you are stupid as all fuck when they order a coffee. That is why I fight back:Childrens hot chocholate becomes mini mochas, decaf is our special roast with 30% more caffine, "skim" is really half and half or whipping cream, and always luke warm...not to say that I don't make many drinks right, just don't imply I am a moron for not being able to make you a ginger bread latte when the holidays roll around, and you are at the wrong coffee company when you are asking for one. ------------------
"I wasen't born with enough middle fingers" IP: Logged |
doomy304
member with a hymen
I stole Mon's goat
|
posted 01-12-2002 14:08
I used to work at a Fazoli's (drive-thru for a full year, WHOOPEE), and we had this guy come through at 10:55, five minutes till close, when we already pretty much had all the ovens cleaned and turned off and stuff, and order the biggest things on our menu: subs, baked spaghetti... things that have to go through the oven and take at least five minutes. I told him we didn't have them anymore, like "hint hint GO AWAY" and he was all like, "well what DO you have!" Pissed me off. He ordered for like six people too.IP: Logged |
Clme
cake fiend
|
posted 01-12-2002 14:55
No offense doomy, but one of my pet peeves are places that arent' actually open until their posted times.If the sign says you close at 10, then dammit, if I walk in there at 9:50 I still expect to get a full plate of pasta If you're gonna close at 9:45 then simply put that on the darn signs, eh? Employees make the worst customers, too. [This message has been edited by Clme (edited 01-12-2002).] IP: Logged |
doomy304
member with a hymen
I stole Mon's goat
|
posted 01-12-2002 15:05
Well, that night was sort of different, it had been really slow up till that point and we had had like maybe one customer in the last hour, and the managers were going around yelling at us cause we WEREN'T closing.See?! See?! It's not just us employees!! IP: Logged |
Bad Mr. Spinch
Member with a member
|
posted 01-13-2002 18:15
I suffered for a year at Fazoli's as well (as Chief Pasta Troll, stuck in the back of the store)... but my story hails from Gateway Technical Support. A customer called in complaining that a game (Bugdom... one of the worst games ever) wouldn't play... after going through every possible recourse that I could think of (including sitting through a format/reinstall of windows with them), I told them to read me the system requirements of the game from the box (I'd read them previously from the game's website)... and they'd purchased a Mac formatted version. To make matters worse, after doing all of that and me trying to explain why the game wouldn't function, they demanded to speak to a manager because I couldn't fix their problem. Bastards. All of them.------------------
The United States is a nation of laws: badly written and randomly enforced. -Frank Zappa IP: Logged |
upload
Member with a member
|
posted 01-13-2002 18:54
I am in high school, i have no friends
everyday I see the stupidity that is humanity... I ask myself how we got here... I hate people. I don't need to work to hate people, I just do. It is so natural to hate everyone else (excepting the cute girl who doesnt notice me)
but yes, no story, just a rambling.that goodness the internet isnt real, because I dont have to hate the people online IP: Logged |
Kat
PenIs
|
posted 01-13-2002 19:18
We should have a Madison party. Right Chris? Right? I mean, I still have a cheap bottle of wine..  IP: Logged |
Vyacheslav Bob
Neophyte Pen
|
posted 01-13-2002 19:28
What bugs me is that I will be at work, wearing my store's logo all over myself, and people still come up to me and say "Excuse me, do you work here?" I always look at my name tag, look back up at them, and say "Yeah..."IP: Logged |
UBBFriend: Email This Page to Someone!
PenIs Forum
